[Resolved] Club Factory — money deducted but no product

Md shahbaaz

from Kolkata, West Bengal

Address:	310002
Website:	Clubfactory.com

Club factory is actually stealing people s money charging the money through card and netbanking and other bank walllet.But not delivering any productand showing in my order as unpaid and the money already got deducted at the sametime from my credit card.when i have called the number given in their website which [protected].A guy received my call who is totally illetterate cant speak english at all asking me for my card no and expiry.
I have done the shopping online and paid it through my credit card and its been a long time i havent received any product yet.
My name is Shahbaaz and my order id for Club Factory is SO21228933.Plz take some legal action against the owner and this online fraud site.I will also take a legal action frommy end.We need to shut down this such a fraud site.
Everyone please dont do any shopping and be aware of this fraud website
I am sending my payment receipt along with the contact adress of the company please take a necessary steps to shut down this fraud website

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Jun 19, 2018

Complaint marked as Resolved

Club Factory customer support has been notified about the posted complaint.

Verified Support

May 17, 2018

Club Factory Customer Care's response Dear,
Here is the latest tracking info for your reference. Normally you will receive it in 5-6 days.
The number [protected] is not our contact number and we won't ask for your privacy bank details. Please do not trust the hotline number on other websites. You can find our contact number on our app as follows: Account>Call Customer Service.
After the problem is solved, please give us a 5-star comment here. Thanks for your support.