I have ordered a product at your website but on receiving the product was not same as ordered then I complaint on your customer care then care executive said that refund will be done and executive will be pick up the order..
But after few minutes your executive called me saying that the refund will be initiated but no refund was there. After viewing phone after some time I /found debit transactions worth of 70000 on 18/11/2018.
After few minutes call received from club factory asking for other bank otp I refused to give nor I have given any otp earlier.
My question is that my card details are shared with you only for the first time and no other recent transactions were also done .
Refund my money
Order was named on Rashmi gill, Sector-23Dwarka
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