Club Factory — my jacket

I chakadola rout place an order for jacket on 09.12.17 through online payment for rs.1954.27. But till date i have not received my order. And also can't contact to the person for my querys. Kindly help me & remimburse my money of 1954.27. My order no isso9393823. Payment is made by credit card & i have received 2 mails regarding the delivery. But can't contact them.
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I would like to know the status of my SO8694209 . I had ordered some jewelry. I had requested the items be sent at an earlier date, as I wanted to order some more items, after I receive my first order.

Please let me know
Return status is very poor

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