[Resolved]  Club Factory — my order is resedule

Why my order is always reseducled... Before it was not shipped and now when it is shipped now you all guys are just delaying it... I don't know if you people doesn't want to dispatch the things than why u take any order the service is so poor i paid for my order u people are neither refunding my money neither giving my parcel why the hell u guys r doing this??? Please provide with the latest update or just refund my money
Was this information helpful?
No (0)
Yes (0)
Apr 1, 2018
Complaint marked as Resolved 
Club Factory customer support has been notified about the posted complaint.
Verified Support
Mar 01, 2018
Club Factory Customer Care's response
Dear, please tell us your order number so that we can check it for you. Thanks.
Complaint comments 

Comments

I ordered 9 products on 28th January, 2018 and till today 23rd February, i have not received my products but the status is showing as delivered, though i haven't received the product.
Tracking problem
I ordered 2 things. One bottle and one bag but I just received the bottle where's my bag.. And when I will receive it
My order number SO13197237 has not been delivered and I've not received the refunded money club factory is a fr
aud. They are not even replying to my messages and emails I don't know if I'll get my money back very unsure
This was my first time order from club factory . I trust because my friend said . after I have order didn't receive my product but delivery was conform this is really not good I will complaint if I didn't receive my product .. No matter what I need my product or else I will do

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Club Factory
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    5546
    Pending
    0
    Resolved
    1154
    Club Factory Phone
    +86 571 8689 1965
    +86 185 5739 6868
    Club Factory Address
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
    View all Club Factory contact information