[Resolved] Club Factory — my parcel not yet came so the customer care in the name of club factory he fraudly removed my 12000rs

Suresh Arun

from Karad, Maharashtra

Website:

club factory

I have call from club factory by this [protected] no by regarding my parcel had not yet come so they said me that i will refund u you money so he asked my debit card no and hack my account my 12000 rs has been removed,
So pls do not buy product from club factory they are doing fraud by the name of club factory

So my product also not came and my money also had been removed by fraud..
This are also doing in online shoping, so pls beware of all things

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Apr 26, 2018

Complaint marked as Resolved

Club Factory customer support has been notified about the posted complaint.

Verified Support

Mar 11, 2018

Club Factory Customer Care's response Dear, we are sorry that currently we don’t have hotline service, but we will have it soon. And we won't ask for the customers' private info. Please do not trust the hotline number on the internet and please be alert of the fraud. We'll take action to against the fraud too.
For the order tracking, please leave your issue in our app support 'Before the order is delivered' channel so that you can get a better response within 24 hours. Thank you.
If the problem has been solved, please give us a 5-star comment. Thanks for your support.

Verified Support

Mar 12, 2018

Club Factory Customer Care's response Dear, please do not trust any numbers from other sites, and club factory never asks personal bank information from the customers.
If you have questions about your order, please find us in our app support, thanks.
Please try to re-star us for 5. Thank you.