Respected sir,
I am arohi and i ordered a hoodie whose order number was so[protected]. Now when i opened the ordered section in the app it is showing that the order was delivered but i didn't received my order till now. I made online payment for this order.
Each time i contact the customer service they ask me to wait for few more days. It's been more than 3 months now and still my problem has not been resolved. They have raised my complaint twice to their senior department but no satisfactory actions were taken. The complaint number of those two complaints are 1061522 & 1213341. Each time i message their customer care, they always say that the product has been delivered and i'm continuously denying it. The signature they showed to me was also not mine. Each time i call their customer care they always ask me to wait for 2 days. It's been 3 months now. I request you to please look into the problem as soon as possible. I'm waiting for you positive reply.
Thanking you
Yours sincerely,
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