Club Factory — my product not delivered yet to my address

Address:

Do No: 14-1086 Market Chowk, Near Mani Hotel, Kayanikattu Street, CHITTOOR-517001

Hi i have ordered on 28/07/2020 my order so n0: (So[protected])

The product was not delivered yet kindly deliver as soon as possible or refund my money, from july 10 order tracking is showing your package is arrived at indian customs, the customs is certiying your order
Thanks
Naveen