Club Factory — my product very delay

Address:	Pathankot, Punjab, 145001
Website:	Www.club factory.com

Order no-so11437271 and tracking no-eq[protected]n. There is no any information about my parcel.
Plz identity where is my package?
At 1st i told you that i booked 4 package by club factory on 05/01/2018 by my debit card which is 1612.76 inr. But till the date{19/01/2018} there is no any information from concerning company or responsible person.
Plzzz help me. What can i do?...