[Resolved] Club Factory — my products are stuck in customs clearance
49/appasamy vandayar nagar, Thanjavur, Tamil Nadu, India
S.s. vanathi on Sep 9, 2019
I ordered from club factory
Item shipped on : 19th august 2019,
Went in customs clearance on 22 the august
Its more then 17 days order stuck in customs clearance,
No update, estimate time is already passed.
Please delivery my order or initiate refund as soon as possible. Its too late. I am very disappointed. When will it clear.
Complaint marked as Resolved Oct 11, 2019
Verified SupportClub Factory Customer Care's response, Sep 10, 2019
We are sincerely sorry to inform you that the custom inspection took a little long, hence there will be a delay in delivering your order. We are continuously working with the customs department and trying hard to get the orders cleared at the earliest. We appreciate your patience in this regards and your cooperation till the time we get this issue fixed. Sorry again for the inconvenience caused.
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