Club Factory — no provision for customer complaints

Address:

c/o DTDC courier service, Near Ponnampet Junction, Main road, Gonikoppal, Gonikoppal, 571213

Ordered for one men's cotton T shirt on 01/11/2019, but till now, not received. Customer care number is there only for name sake only. Not connecting & functioning. Email id for customer complaints is also not available.
Payment already done & nobody seems to have minimum courtesy for consumers. It seems to me that this is a fraud & cheating company. Hate this kind of a company having a very cheap attitude.