Club Factory — no refund and balance become zero. fraud company

Address:

411001

I have been asking for my refund since more than 1 month. They refunded me half in the cf balance (13 usd) on 11 nov, my club factory balance shows zero amount. Says its has been withdrawn, i did not withdraw my balance at all. Moreover the phone number in my account is not mine now. How the hell is this happening? My number changed to somw random, balance to zero, where is my money. I will file a legal complaint against club factory. This is fraud.