Club Factory — no refund of payment and no product not delivered - order no.so34352997

Website:

www.clubfactory.com/‎

Hi team,

I ordered few products online order no. So34352997 and was waiaitng for the delivery. Howevere, when i tracker online, in the app it showed as product delivered.

But i had not received any product. After mutilple call, one of the call center person confirmed that the order is cancelled due to technical issue and the money will be repaid.

Very surprisingly, no updates after that. Horrible customer experience. It will be great if i can get the money refunded.

Customer experience person cannot even a form a sentence in english. No advisable to shop in club factory.