[Resolved] Club Factory — no return pickup since 17 june 2019

[email protected]

from Delhi, Delhi

Address:

122011

Return request was raised on 17 Jun 2019 with clearly request to arrange pick up in week days during 9 am to 6 pm.

This was informed every time I connected to customer care. despite, no pick up has been arranged accordingly.

Though 90 Ruppe will be deducted from the total product cost / return value and rest will be refunded, I'm facing this challenge.

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Aug 11, 2019

Complaint marked as Resolved

Verified Support

Jul 09, 2019

Club Factory Customer Care's response Dear, if you can not get connected with our hotline, please contact live chat in the APP. Our agent is ready to help you.

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Comments

Drvmasthan Masthan

from Mumbai, Maharashtra

Sir my refund amount not refunded to
My account as far. Please rectif.

Dr Masthan.V

Kanishk Kaushik

from Raipur, Chhattisgarh

I am not able to use my balance due to pay freez. I want to know that how many days will it take to resolve this issue.
When a customer pay for certain product, she pays instantly. When a customer ask for a refund why you take so much time to refund.

Kanishk Kaushik's reply, Jul 5, 2019

Product number is being displayed in the image. The number is SO115623619

elena bardalai

from Mumbai, Maharashtra

We had ordered our products 3 weeks ago but it still has not been delivered to us. We would like you to give us the delivery details and the date of shipment.
For the product no. SO[protected]

Surya Kaushik

from Mumbai, Maharashtra

It's been 20 days I haven't received my order yet