Club Factory — no sign of order

Address:Jorhat, Assam, 785001
Website:CLUB FACTORY

It's been 8 days since I have placed an order on the club factory website and still there is no sign of dispatching it I have been calling the customer care for past few days but it's not reachable, even my order is not showing on their app! What shall I do now please help this is my first purchase from Club Factory, I pre paid through debit card otherwise I have to file a complaint against this site of fraudulancy.
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I ordered 2 items on 3rd September. As I was out of station I missed to receive it. I cancelled the order and made reattempt delivery by 22nd September. I contacted the respective courier office, but I didn't get proper response. I made online payment for the items. So please do favour for me. Thank you
Very very poor service your club factory. i placed my order on[protected] but Still now i get no information of my order hence you provide me a track number-SO47257886 also not found. I want revert of my complain as soon as possible. I am totally Dis-satisfied your service.

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    Club Factory Phone
    +86 571 8689 1965
    +86 185 5739 6868
    Club Factory Address
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
    View all Club Factory contact information