Club Factory — no tracking ids

In 2019, I placed 3 orders in club factory on December 17 and 22 in Club factory. My order numbers are SO[protected], SO[protected] and SO[protected] . Order number SO[protected] is delayed. Estimated delivery date was 4th of January 2020. This particular order stopped updating since 23rd December 2019 and orders placed on 22nd December stopped updating since December 28th 2019. And on top of that there is no tracking ids for these three orders plus no satisfactory responses from Club factory's FAQ.
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I have not received my order for 45 days. When I complained they are saying order is delivered. How and where is my order. This company is fully fake, looting the customer's money

White earphone, . [protected]

monika vasoya's reply, Jan 6, 2020
product. are not delivere yet
Hi team,

My order ID is SO[protected] and SO[protected]. After placing the order i got Payment successful message on screen. Money got deducted from bank, but club factory still shows Unpaid. Please can you check and let me know urgently.

Regards,
Sunita panda
+91-[protected]
Had paid for a product (3 numbers) but only received 2 in the shipment. No refund option. No email/ call resolution facilities. Only automated irrelevant responses. Phone number is unreachable. Mails not responded to. Do not order from club factory. At least refund my money if you can't send the product

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