Club Factory — no updates on tracking status

Address:Kutch, Gujarat
Website:Club factory

Dear sir,

I have placed an order of 2 items on dated 8.9.2017 and my order no is so3679217 & so3678839 the last updated status showed flight delay dated 13.9.2017 few days back but now the present status shows in transit dated 9.9.2017. And my tracking no is[protected], i am so upset i[censored] could get my products after reading all the consumer complains. I couldn't find any appropriate customer care numbers also.
Please help me how to track my order or how do i cancel and refund my money.
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I have done online transaction on 30/08/2017 from Club factory app and the item of
There is a problem regarding my tracking no.
I contact GATI and they said that
My tracking no. Is invalid.

Order.-SO3471450
Tracking no. - EQ[protected]IN
kindly please resolve this problem

I ordered on 26th august and it was supposed to come on 13th September but still I didn't received it.

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