Club Factory — no whereabout of my order and money is deducted

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clubfactory

I had made two orders on 20th july but there is no sign of it in my orders paid section of clubfactory. Also no one is responding from the helpline number. I already made the payment but it is not reflecting in my account . This poor service also compels us to contact fraudulent numbers. Take action as soon as possible. I'm trying from a very long time.
ORDER ID-SO41744902