Club Factory — non-cancellation policy of orders

I ordered heels on 13th of december for a wedding which is on 24th of december, i had no idea that delivery is going to take so long.
I won't be available to receive the order after 24th of december till a few days after new year or maybe the complete month of january.
I'd like to cancel the order even though it's been shipped.
It was a cod so i don't think it should be a problem.
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Club Factory customer support has been notified about the posted complaint.
Dec 14, 2018
Updated by Simrannn
My order number is SO74866592
Dec 14, 2018
Updated by Simrannn
Please cancel it as soon as possible. I won't require it anyways after the 24th. Cancellation of the order would be appreciated. Thank you.
Dec 14, 2018
Updated by Simrannn
If this complaint doesn't get resolved, I'm not paying for the order.
Dec 16, 2018
Updated by Simrannn
This is too much, the order is not being cancelled. Would never recommend club factory to anyone because of it's poor service. This has really annoyed me.
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