As offered by Club Factory to deliver the product on COD without any Delivery Charges for 90 days, I, on 31.10.2019, paid Rs. 49/- to get COD Membership vide Order no. SO[protected]. Thereafter, on the same day I ordered for a Female double breasted windbreaker Jacket amounting to Rs. 1137/- vide Order SO[protected] then I had been given estimated Delivery Date as between 08 November - 18 November. Since 06.11.2019, tracking information about delivery of order is being shown in the App as " Please be patient. Part of your order from factories is delayed. We will ship your order as soon as it is fulfilled". Till date no more information about my order is being provided by the Club Factory. Being frustrated, the day before yesterday i.e on 19.11.2019 I have contacted over their live chat service 24X7 and enquired about my order and also requested to provide the next dates for delivery of the same. Unfortunately they did not give me proper solution of my question except to say that "your order is still in the preparing stage" and they can not commit any fixed time of delivery, If I want the product, I shall wait for it. And till date not a single update has been given by the Club Factory.
I ordered for the product for a special family occasion and it is quite strange that my order is still in a doldrum whereas I ordered for the product about 1 month ago and also paid Rs. 49/- for entering in the COD Membership. Now it appears that the Club factory is failed to keep his promises that they made with their consumer at the time of offering membership. Was this information helpful? | 
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