[Resolved]  Club Factory — non receipt of products

Address:Thane, Maharashtra

Delivery date was 20 feb 2018 but still i haven't received my order yet. Order no. Is so13298245. Tracking no. Is[protected]. Please help and tell me exactly when will i receive my products. And whenever i call on customer care number, they don't give correct information. I'm really fed up. It's just wastage of time. Please help. I have paid 1500/- rupees.
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Apr 3, 2018
Complaint marked as Resolved 
Club Factory customer support has been notified about the posted complaint.
Verified Support
Feb 27, 2018
Club Factory Customer Care's response
Dear, sorry for the delay during the shipment, it seems that your parcel has been delivered on 26th Feb.
So could you please try to re-star us for 5? Thank you.
Complaint comments 

Comments

I have raise the Bag Return request, but bag not pickup by Club Factory, also refund not revived.
I had Ordered on 4th feb still i didn't received..
I ordered a pair of rings but I got only a single ring I am returning back this is my complaint

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