Club Factory — not able to track the order

Address:

Dehradun, Uttarakhand

Good morning Sir,
We placed an order, SO46772264 ; on 12September, 2018 at 9:05 pm and received a mail regarding it's shipment on 15September, 2018 . It has been more than 10 days since we ordered, we are unable to track our order and are receiving no message regarding the same. I either want to know about the order or else about the reason for it's delay and please help us track the order.
Hope to have a reply soon for inconvenience.