Club Factory — not get refund more than 1 month approx to month

Address:Gautam Buddh Nagar, Uttar Pradesh

I have ordered realme buds wireless delivered on 16 january and returned on 18 january. On 4th of feb it's updated refunded but till now they are saying that it is in process... I have contact them more than 10 times and daily they say they are working on that.. Its geeting really worse.. Its end of february and they are not getting me refund.. I have complaint for these so many times. My return if is son[protected]... And my order no is so[protected]... Please help me for these i am really help less.. Please help me
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    Club Factory Phone
    +86 571 8689 1965
    +86 185 5739 6868
    Club Factory Address
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
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