Club Factory — not received kurtha after full payment by net banking

My order no.Is so[protected] is not delivered but i have got delivered message. Estimate time is over and also i have paid full amount by net banking. Please deliver my kurtha or refund my amount. I called so many times but they did not
respond to me. i think they are cheating me. 9th November was bank holiday but i have given bank address to delivery the item. courier boy did not call me and meet me on that day but i got message on that day delivered successfully like that.
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I did not get my refund right now
Plz do the meet full as soon as possible

I Kindly request you to cancel my order [order Number SO[protected] and ECOM [protected]]

by mistakely i ordered. I don't want to buy now due to some financial problem.

Thank you for your cooperation.

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