[Resolved]  Club Factory — not received my order yet

I had ordered some stuff on feb 10 n estimated delivery was on feb 28 but still i have not delivered with order!! My order no is so13583404
N no update from website!!
Very disappointed from club factory delivery! Please do some thing about it!! I have function this week i need to get that parcel as early as possible!!!
Club factory i thought to be a good online shopping site!! But it turned to be not! No response from company side
!! Even money been paid earlier!! If you cannot send the items on estimated date then why you guys give estimated date!!
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Apr 15, 2018
Complaint marked as Resolved 
Club Factory customer support has been notified about the posted complaint.
Verified Support
Mar 05, 2018
Club Factory Customer Care's response
Dear, sorry for the delay during the shipment, your order is currently in Delhi custom, waiting for being cleared. Please kindly wait for 5-7 days, and you will soon receive it after clearance and picked by the local courier.
Please try to re-star us for 5. Thank you.
Complaint comments 

Comments

Quality of product is not good at all. Moreover my money has also not been refunded.
Electronic item not working.
My order no is S[protected]
They said Dear, for your order SO12018706 the refund was applied on[protected] so it will take 8-15 working days and till date o did got a single Penny wrong commitments made by this company. It should be high lighted and taken some action it should be closed.you guys are a fools and do stupidity all the time with fake product's
Hi
10 days back I ordered a black suit from your factory but still now I didn't get any status regarding the order and is paid through my debit card.
Order SO13885371.

Kindly send me the confirmation in my mail as it has been deducted from my debit card. Please do send me a text me the confirmation in my contact no.
+91 [protected]
[Club Factory] You order SO13457305 is being processed by factories. But I didn't receive yet... can u pls provide the status

Regards
Tilottama
[protected]

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