[Resolved]  Club Factory — not receiving order in time.

Order no. So[protected]
Order date 11-08-19
Estimated delivery date 28-08-19
Last date of delivery[protected]
Tracking no-[protected]

Its been a month and i dont know where my order is. It is prepaid by paytm wallet. I can't track it. Neither i can contact anyone.
Please deliver the prder asap or just cancel it and refund my money.

Club factory was one of my favorite app especially because of its fast delivery. But now i don't think i'm going to use it anytime soon.
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Oct 12, 2019
Complaint marked as Resolved 
Verified Support
Sep 10, 2019
Club Factory Customer Care's response
Dear,
We are sincerely sorry to inform you that the custom inspection took a little long, hence there will be a delay in delivering your order. We are continuously working with the customs department and trying hard to get the orders cleared at the earliest. We appreciate your patience in this regards and your cooperation till the time we get this issue fixed. Sorry again for the inconvenience caused.
 
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