[Resolved]  Club Factory — not receiving refund money since 50 days

I returned few products which came in worst quality. Now it's been 50 days and i have not received refund for that inspite of me asking them regularly about the money. There is no response, called customer care and they said to inquire in chat service. And they only reply with "we are looking into your issue" statement. They are not refunding my money even after confirming to have received the package. 50 days and nothing yet. This fraud company should be banned already. My refund money was over rs 1000, requesting to take some action