[Resolved]  Club Factory — not refunded my amount and customer support team is not responding for this

Address:Magarpatta City, Pune, Maharashtra, 411028

Hi, team

I returned few products (Return id: son[protected] and did not receive the refund yet, though it was supposed to be refunded by 3rd july.
When i raised this issue to customer care team of club factory, professional stop responding me.
My amount is stuck there. The amount is around inr 890.
They have done this earlier as well and customers get irritated. This time they went a step ahead and stopped responding
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Sep 15, 2019
Complaint marked as Resolved 
Verified Support
Aug 15, 2019
Club Factory Customer Care's response
Hi, we have issued refund to your CF balance, and you have used it to place new orders and also withdrew the amount. Please log in to check your balance history.
Complaint comments 

Comments

Returns products

Sajana ram's reply, Aug 15, 2019
My order is mobile phone I receive cloth
Sir I ordered SO[protected] .pls cancel my order because the product too bad. So cancel my order immly

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