Club Factory — not refunding my money in spite following up for around a month

It's been more than a month i am following up with them to refund my amount as they sent damaged products. They have still not refunded my whole amount and looted me. Their customer care number is invalid and chat support guys are horribly ignorant and don't respond me on any status. Everyday they come up with new stories and don'treply properly
Big fraudsters has looted me.