[Resolved]  Club Factory — not responding

Hello so i just ordered few maternity dresses in this online shopping and im so stupid for ordering first before reading some reviews, so since i read all the reviews and there is no good feedback not even one. I want to cancel all my order and i try to contact them in all ways but god damit they are not #ing responding. Is there anyone there who can help me? Im giving birth soon 3 months to go and im fcking worried that i might not since they # up all the order.
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Jul 15, 2018
Complaint marked as Resolved 
Club Factory customer support has been notified about the posted complaint.
Verified Support
Jun 14, 2018
Club Factory Customer Care's response
Dear,
Sorry for the trouble. We have canceled the order for you as you requested. The refund will be issued back to your original payment account in 8-20 working days.
After the problem is solved, please give us a 5-star comment here. Thanks for your support.
Complaint comments 

Comments

I have ordered shoes on 10 June and made the payment and receive the msgs for payment confirmation but now it is showing that no order is placed.it is really discusting. Kindly confirm me that what is this happening. Kindly revert me asap.

Club factory deduct the amount of the order two times.and showing not paid for the order.please return my money as soon as possible.and also customer service not answering

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