[Resolved] Club Factory — not showing any appropriate tracking details.

[Resolved] Club Factory — not showing any appropriate tracking details.

N nikhitapradhan from Delhi, Delhi

Order no.- so14347148 Have ordered the items on 28th feb, 2018.. But till now didn't receive any valid or appropriate tracking details.. When i click to get the tracking details its just showing 'pending'. And below that its showing "we are awaiting tracking info from the carrier." Before i have ordered some items from club factory and it has reached within 14 days with appropriate details.. But this time its not showing any tracking info. Please do make sure that it reaches within a stipulated time. +1 photos Was this information helpful? No (0) Yes (0)
Mar 12, 2018 Complaint marked as Resolved They have provided the appropriate details of the order with appropriate date and timing. Its good to see that the company has responded in a short time. Thank you for your concern. Club Factory customer support has been notified about the posted complaint. Verified Support Mar 10, 2018 Club Factory Customer Care's response Dear we have checked your package and now arrive at operation center, which will be sent to the next city. About 5-12 days delivery. We are sorry to have kept you waiting so long dear. We have been trying to push the express company to transport as soon as possible. We are urging the express company to update the logistics as soon as possible. We had pushed courier for times, cause there so many parcel need to ship, the logistic not update in time, hope you understand, we know your mood and we will try our best to urge, sincerely hope you can get it soon! Please try re-star 5, thanks.
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