Club Factory — not yet get the parcel

I hv placed the order on 6 jan. I got the msg dat the parcel is delivered on 16th. But i did not get it. Neither i get any call from the courier boy nor the parcel. So[protected]afef359a is my order number. While tracking the product i get the same information that the product is delivered.. I do place order first time from club factory and get very disappointing result..