Club Factory — one item missing

Address:560066
Website:club factory

I had ordered 2 pairs of slippers. And i received only 1 pair. Other one is missing. I had paid for both the pairs.
Date of order:[protected]
Order number: so27608431
Item 1- women's indoor cotton slippers - missing
Item 2- women's warm plush anti-slip slippers - received

Desired resolution: please send the missing item as soon as possible or please refund rs. 184.43
Was this information helpful?
No (0)
Yes (0)
Club Factory customer support has been notified about the posted complaint.
Complaint comments 

Comments

Two products purchased against above mentioned order. One refund for Rs. 489/- recd by Club Factory due to non availability of product. Another product Rs. 705/- returned by me as I did not find it good quality product. I have yet to receive refund of Rs. 705/- from Club Factory.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Club Factory
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    5546
    Pending
    0
    Resolved
    1154
    Club Factory Phone
    +86 571 8689 1965
    +86 185 5739 6868
    Club Factory Address
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
    View all Club Factory contact information