Club Factory — order cancellation for the placed item

Address:	Patan, Gujarat, 384265
Website:	www.clubfactory.com

I want to cancel my order.
The order number is SO50110383.
Order Cancel option is not available neither in the App or website please try to fix it. I place this order on 24/06/2018 in the club factory app by mistake but when i want to cancel it there is no option in it. I tried to contact with the customer support but they are not responding. I feel conned, it likes when you place a order you must have to keep it or either pay the return amount.