Club Factory — order cancelled but money not received

Address:

799001

First of all they said that the order will be delayed due to local holidays but when i checked again they showed that my order is cancelled whereas i myself didn't cancel anything. But now i want to get back my money which is already paid. I would like to request you all to please help me to get back my money. And my order id is so4686652. I have trust this online shopping site n paid it in advance but if club factory continue doing this then they won't get any customer to buy in thierry online shopping site. All the people will start hating it. And the money is the main important thing. We all earn it by our own so it's not that easy to get money in today's world. So please please give our money back in our account. I humbly request you to please have mercy on me.
Thank you