Club Factory — order has not been shipped yet

I have placed 2 orders on december 28th (So[protected] and 29th (So[protected]. It was expected to be delivered on january 15th and 16th. But the order has not been shipped yet. It was an urgent order as i'll be leaving the country on jan 25th. I haven't received a single response from the club factory even after calling their customer care service and sending so many mails.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

hi can you help me with the contact number of club factory? as i m not able to call them, saying that number is out of service, i have mailed, yet no reply from their end
My order price was of rs 3145 and out of that I have received only my one order ... When will I receive my order ...I couldn't even track my order... It's showing preparing my warehouse since 29 December...pls tell me if I would receive my order or not otherwise I can reorder from other site...
Please find the attached screen shot of order.my order has been canceled b'coz ur comapny failed to deliverd my product on my address and u have deduct money from my account
Here is my product details
Order no.SO[protected]
Date 2 Jan 2020
Please refund my money in my account as soon as possible
I Ordered a Rolex watch today morning[protected]...through my credit card i did my payment...i got SMS from bank says the amount debited but i didn't received any Confirmation SMS or Mail from Club Factory, even though i had given my Phone number Email id and full address...i dont know what happened to my order and my money...Please help me
SO[protected].. Sir/madam.. This is my order no.. Dnt knw when I will receive dis may be after full winter its ridiculous dese items are necessary in winter & u r delaying dis then who will order from ur website. U ppl jst took orders wat should i say. I[censored] dnt wanna deleivered it atleast call it gently.. Jst wait wait & wait.. Pathetic
He said to do payment I taught it may be true so totally he took more than 1 lakh so now he is telling he can't send money back and he is abusing bad language so please I request you to see my situation
People never buy things on Club factory. Cheaters.
was given very cheap sub standard product and inspite of going around the website unable to return the product.

Never never buy things on Club factory

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Club Factory
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    5546
    Pending
    0
    Resolved
    1154
    Club Factory Phone
    +86 571 8689 1965
    +86 185 5739 6868
    Club Factory Address
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
    View all Club Factory contact information