Club Factory — order issue

Address:Lalitpur, Uttar Pradesh, 284403
Website:clubfactory.com

I have ordered a shirt on 22nd december, 2017. Order id is 201712220708136859920 &order no. So10371244. What is the status of the delivery? When will i obtain my shirt? It is very urgent. Please solve this issue as soon as possible. Otherwise refund my money...
And a message recived by club factory

Dear raghav jaiswal,
Your order so10371244 has been shipped to club factory distribution center from different factories. We are packing your items and will schedule the shipping service. It takes about 2-5 business days.
You can track your order status in the app by following steps: account - orders - tracking. If you still have questions about your order, get answers online from support of our app.
Thank you for shopping at club factory
Club factory customer service
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Comments

The product I ordered is brown color jacket & when I'm chosen the color in our website it's clearly showing Brown but the jacket I got is in Orange color. Please change the jacket now i want the same jacket but in Black Color

Please do this as soon as possible.
Ordered 4 items of which 3 are defective and even in those 3 products 1 product was supposed to be 6 in quantity but received only one.

And I have to bear the cost of Shipping both ways, Shipping fees will not be refunded and I have to process the return in which Shipping charges also shipping charges have to be paid by me.
Hello Sir,
I have some products order no. S[protected] on 21/12/2017. order not yet delivered. Why?
Size small campaint

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