[Resolved] Club Factory — order money not refunded | |
My order no. So13810534 had been cancelled by club factory itself stating that the material was no longer available for the product. I had already paid the amount and it was after i had paid that i was informed about the cancellation. It has been almost a month now and the money has not been refunded yet. Niether has the refund status been updated. Was this information helpful? | |
Apr 22, 2018 Complaint marked as Resolved Club Factory customer support has been notified about the posted complaint. Verified Support Mar 09, 2018 Club Factory Customer Care's response Dear, we are so sorry for this issue. The item in your order is out of stock, though we have tried our best to restock it. And the related refunds will be done to your original payment method. Normally you will receive it in 8-20 days. Sorry again for the trouble. You are more than welcome to place a new order with similar items with us. Thanks for your understanding.Dear, please don't worry, we know your mood and your money won't lost. Please kindly wait. And we will urge them. Please try re-star 5, have a nice day. | |
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