[Resolved] Club Factory — order money not refunded
PrPranesh Pariyar on Mar 8, 2018
My order no. So13810534 had been cancelled by club factory itself stating that the material was no longer available for the product. I had already paid the amount and it was after i had paid that i was informed about the cancellation. It has been almost a month now and the money has not been refunded yet. Niether has the refund status been updated.
Complaint marked as Resolved Apr 22, 2018
[Mar 08, 2018] Club Factory customer support has been notified about the posted complaint.
Verified SupportClub Factory Customer Care's response, Mar 09, 2018
Dear, we are so sorry for this issue. The item in your order is out of stock, though we have tried our best to restock it. And the related refunds will be done to your original payment method. Normally you will receive it in 8-20 days. Sorry again for the trouble. You are more than welcome to place a new order with similar items with us. Thanks for your understanding.
Dear, please don't worry, we know your mood and your money won't lost. Please kindly wait. And we will urge them. Please try re-star 5, have a nice day.
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