Club Factory — order no : so[protected] no tracking details found - still pending

Address:641014

Said item has not been shipped till today as they have given delivery deadline on 06/12/2019. Kindly arrange to give status of order or cancel the order and arrange for refund. Ordered on 18/11/2019. There is no customer care contact number & i am unable to contact. Request club factory to confirm whether they can dispatch it. I[censored]nable to dispatch, please cancel and refund.
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    Club Factory Phone
    +86 571 8689 1965
    +86 185 5739 6868
    Club Factory Address
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
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