[Resolved] Club Factory — order not confirmed

[Resolved] Club Factory — order not confirmed

D Diya9 from Mumbai, Maharashtra

I placed an order a day before and chose the cod option. I was told that i would get a call to verify my cod within 24 hours but i didn't get a call yet. When i tracked the order on site it says that it has been shipped and manifest has been uploaded. I am just worried that is my order actually placed and would i get the delivery on time. I want the delivery to be within 2 weeks as i have to gift this to someone. It would be better if cf becomes more accurate with the tracking and provides more information. Was this information helpful? No (0) Yes (0)
Apr 5, 2019 Complaint marked as Resolved Mar 03, 2019 Updated by Diya9 My order no. is SO93203043 Verified Support Mar 04, 2019 Club Factory Customer Care's response Dear, I checked from the system, as you have placed COD orders several times with good record, we do not need to call you to confirm the order. This parcel is picked up by local courier now, it will be delivered very soon. You can check the latest status from the APP.
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Comments

Geetika K

from Delhi, Delhi

I bought shoes from Club Factory on Guest Account which has the wrong size. But there has no way been posted of how to return via a guest account. I am highly disappointed and will make sure to never order from club factory. Those shoes costed me a fortune. And their Customer Care line is also busy.

VINNIE KOSHY

from Mumbai, Maharashtra

I have ordered an item from club factory. I thought it to be JBL bluetooth speaker and ordered it. But when the item arrived only I came to know that it was it protective cover. Now I want to return the item and get refunded. My order number is SO91762852. Please do the needful.

Ruby_11

from Etawah, Uttar Pradesh

I ordered a different color and shoe size so please cancel my order. And please refund my money as soon as possible. My order number is SO92004825.I really liked your product so I am going to order again as soon as I get my refund. Please resolve the matter as fast as possible

Beny Redtz Marb's

from Barddhaman, West Bengal

I received a defective item.I want a replacement ASAP.I ordered a Sony earphone but I received a damage one.