Club Factory — order not delivered still

Address:

94022

I had ordered 4 items (Era rings) order no. Is so67079780 on 19nov 2018. The shipping address was 950 n san antonio rd 15c los altos ca 94022 us. The dere was named by yogita. The delivery date waels 7december but still i have not received any order. And i am unable to track my order. As tracking updation is till 29nov. Plz resolve the issue as soon as possible. And inform us as earliest.