Club Factory — order not placed but amount deducted

Today i was ordering a mi earphones from the club factory app and while i am making the transaction... It stopped in between and error was shown. I have a message from the bank that the amount has been deducted. But in the orders section of the app it is showing that it is unpaid. Kindly refund my payment and please do resolve my issue at the earliest.
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    +86 185 5739 6868
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