Club Factory — order not received and could find the order in order list as well

Hi,

I have placed my club factory order on 26 december 2017. I have received messages on order no and tracking no also. But i have not received the parcel yet. When i tried to track the order, it is not available in my order list as well. Are you tryin g to cheat?? Below is my order details. Please do the needful if you are not actually cheating. I have the proof that my amount is debited and messages as well.

Order no:so10704463

Tracking no:[protected]
Was this information helpful?
No (0)
Yes (0)
Club Factory customer support has been notified about the posted complaint.
Complaint comments 

Comments

Because of incomplete address so when it provide to me
My order no is SO10194331 and my tracking number is[protected] days happen but not received my product to my address
Hi,
I had order jacket on 27th Dec 2017, and i had received sms from club factory that my order had shipped and it will be get 1 or 2 business day on 30th dec 2017.
I already done payment thru net banking but still i did not get my order and i could not track my order that you had provided link on my e-mail id.
Please help me.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Club Factory
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    5546
    Pending
    0
    Resolved
    1154
    Club Factory Phone
    +86 571 8689 1965
    +86 185 5739 6868
    Club Factory Address
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
    View all Club Factory contact information