[Resolved] Club Factory — order not received yet despite previous complaint | |
My order so[protected] has not been received yet despite getting assurance that it will be delivered soon. It's been almost 2 weeks since i first put a complaint to which i got a reply saying that to be patient and wait for 3 more days. I'm honestly dissatisfied with this service. I order stuff from club factory quite often and this has never happened to me before. It would be nice if i could receive my order real soon Was this information helpful? | |
Sep 18, 2019 Complaint marked as Resolved Verified Support Aug 08, 2019 Club Factory Customer Care's response Dear, We are sincerely sorry to inform you that the custom inspection took a little long, hence there will be a delay in delivering your order. We are continuously working with the customs department and trying hard to get the orders cleared at the earliest. We appreciate your patience in this regards and your cooperation till the time we get this issue fixed. Sorry again for the inconvenience caused. | |
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+86 571 8689 1965
+86 185 5739 6868
478 Wensan Road, Zhejiang, Hangzhou, China - 310000
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