[Resolved] Club Factory — order number - so[protected]

Poorvi dwivedi

from Mumbai, Maharashtra

Address:

Lane close to Sai Punjab restaurant, Mumbai City, Maharashtra, 400093

Order was supposed to be delivered on 27th june and is still not delivered. Payment was done, they are not refunding the money nor are delivering product. Such pathetic retails should not be allowed to work in india. Everytime i connect with customer support and get same standard reply or have patience. They don't provide any update on date and just say wait for 2 business days. I came to forum so that these companies stop cheating indians

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Sep 7, 2019

Complaint marked as Resolved

Verified Support

Aug 07, 2019

Club Factory Customer Care's response Dear,
We are sincerely sorry to inform you that the custom inspection took a little long, hence there will be a delay in delivering your order. We are continuously working with the customs department and trying hard to get the orders cleared at the earliest. We appreciate your patience in this regards and your cooperation till the time we get this issue fixed. Sorry again for the inconvenience caused.