Club Factory — order showing unpaid

Hello Club Factory Team,

I'm very disappointed by this shopping application. On 26th Fabruary 2020 I had placed an order, the order number is as follows, SO[protected] and SO[protected]. The payment was successful and the money got deducted from my account, but in my culb factory app it is showing Unpaid.. Kindly check the issue and do the needful.

Thank you!