[Resolved]  Club Factory — ordered a t-shirt

I have order a white t-shirt on 27 jan 2019 which was supposed to get delivered on 14 feb 2019. After waitnig for such a long time i haven't received my order till date. Now it's 8th march too much time taken. Doesn't respond from customer care. My order number is so87027209. Do something otherwise i will never order anything. I m very disappointed.
Was this information helpful?
No (0)
Yes (0)
Apr 14, 2019
Complaint marked as Resolved 
Verified Support
Mar 11, 2019
Club Factory Customer Care's response
Dear, sorry for this. We checked from the system the parcel was lost. We have issued full refund to your APP balance now.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Club Factory
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    5546
    Pending
    0
    Resolved
    1154
    Club Factory Phone
    +86 571 8689 1965
    +86 185 5739 6868
    Club Factory Address
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
    View all Club Factory contact information