[Resolved]  Club Factory — orders cancelled but amount not refunded

Address:783, Right Side 1st floor A Block 14th Main Near Balmuri Siddi Vinayagar Temple, 560092

I have placed orders for a shirt costing rs548/-vide order no s[protected] after few days the order was cancelled and the amount kept with the company.in order to get the amount back again i have placed another order for rs628/- paying the balance amount. After few days this order is also cancelled. But the amount is not refunded. Kept with the account. If the accepted the orders and subsequently cancelled the orders. I request you to please help me in getting my money back.
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May 15, 2019
Complaint marked as Resolved 
Verified Support
Apr 12, 2019
Club Factory Customer Care's response
Dear, the refund is also in your CF balance, but you do not need to shop again if you dont want. You can withdraw balance to your own account.
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