[Resolved] Club Factory — partially received goods while paid fully for so13258190

shinu khanna

from Chandigarh, Chandigarh

Website:

www.clubfactory.com

I ordered for 13articles (9dresses 4 jewellery) to club factory under so13258190 on 1st feb 2018 worth 8989.15 out of which received only 6articles (2 clothitem 4jewellery) on 18th feb. I am complaining for the rest 7 articles which i neither received nor get any feedback about refund or late delivery.
This is the fraud case in lieu of ny feedback so soon plan to file case so that atleast rest of the browsers think hundred times before dispatching ny order to club factory.
This your frauds will make u unreliable when get in knowledge of public. Stop such cheets to stay in the long race.
Bounce back with solid justifications.

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Apr 3, 2018

Complaint marked as Resolved

Club Factory customer support has been notified about the posted complaint.

Verified Support

Feb 28, 2018

Club Factory Customer Care's response Dear, we are so sorry for this issue. The items in your order are out of stock, though we have tried our best to restock them. And the related refunds will be done to your original payment method. Normally you will receive it in 8-20 days. Sorry again for the trouble. You are more than welcome to place a new order with similar items with us. Thanks for your understanding.