[Resolved]  Club Factory — passport cover

Address:896/8 main market mehrauli opp mother dairy near aggarwal dharamshala, New Delhi, Delhi, 110030

I had ordered for four passport covers out of which i got two and two were not available at your end coz of colours not available, and I got my credit amount of 5.06 us dollars as refund against those two in shape of pay freeze which i am not able to use . Kindly revert back that when and how can i use the same. Its been almost two days since that amount is shown as pay freeze.
Was this information helpful?
No (0)
Yes (0)
Apr 21, 2019
Complaint marked as Resolved 
Verified Support
Mar 18, 2019
Club Factory Customer Care's response
Dear, it is freeze because you used it together with third party payment. It will be released when the third party payment is posted.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Club Factory
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    5546
    Pending
    0
    Resolved
    1154
    Club Factory Phone
    +86 571 8689 1965
    +86 185 5739 6868
    Club Factory Address
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
    View all Club Factory contact information