[Resolved] Club Factory — pay freeze | |||
This was the first time i ordered from club factory and it's a disaster. I returned my product and got refunded but i placed another order using the refund money and proceeded to use net banking but i cancelled the order. Now i can't use my refund balance. It's saying pay freeze and my refund is deducted. Worse experience here. I want my refund back. Fix this asap. Informations are provided in the screenshots below. Was this information helpful? | |||
Mar 14, 2019 Complaint marked as Resolved Verified Support Feb 11, 2019 Club Factory Customer Care's response Dear, this freeze is just temporarily, after the process of net banking is over, the refund will be available again.
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 5 Comments | |||
Comments
This was the first time i ordered from club factory and it's a disaster. I returned my product and got refunded but i placed another order using the refund money and proceeded to use net banking but i cancelled the order. Now i can't use my refund balance. It's saying pay freeze and my refund is deducted. Worse experience here. I want my refund back. Fix this asap. Informations are provided in the screenshots below.
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Reply
My club factory refund amount get pay freeze ..by how many days the amount will be available in my club factory refund account??
My club factory refund amount get pay freeze..By how many days the amount will be back in the club factory refund account ??
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Within how many days do i get back my pay freeze balance...
Did anyone get the amount back after freeze pay, and if yes, in how many days?
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